Cancellation conditions
for the winter and summer season 2020 | 2021
- Until 7 days before arrival room cancellations are free of charge. Exceptions are specially listed cancellation conditions in our written confirmations, e.g. for Christmas, New Year's eve and Swiss National Day over 1 of August (15 days)
- For cancellations 6 - 4 days before arrival we charge 1 night per room
- Cancellations made 3 days or less prior to arrival will be charged for the nights actually booked, max. 3 nights per room on a room/breakfast basis
- Early departure and/or late arrival will be treated as "no show" and will be charged, unless the reservation change is made in writing 7 days in advance
- Cancellations are treated in accordance with Art. 160 of the Swiss Code of Obligations
- Cancellations must generally be made in writing
We recommend you take out cancellation insurance with Allianz Global Assistance. Request your personal offer here.
Payment options
- Cash payment
- EC-Direct/Maestro
- Postcard
- Credit cards: VISA, Mastercard, AMEXCO, Eurocard and JCB
Bank details
Graubündner Kantonalbank
CH-7002 Chur
Kto.-Nr. 10245.198.200
IBAN: CH20 0077 4010 2451 9820 0
SWIFT/BIC: GRKB CH 227 0 A
Euro Graubündner Kantonalbank
CH-7002 Chur
Kto-Nr. 10 245.198.201
IBAN: CH90 0077 4010 2451 9820 1
Clearing: 774